The hotel offers amenities for your comfortable stay and unforgettable experiences
Exquisite Room Service
“The room service was really good, featuring dishes from the renowned Gordon Ramsay kitchen, delivered hot and delicious every time.” view full review
Luxurious Comfort
“The room was impressively spacious and immaculate, equipped with all necessary amenities to enhance our comfort during the stay.” view full review
Immaculate Facilities
“The bathroom was a true highlight with its spotless bathtub and high-tech bidet featuring multiple user settings; it felt like a luxury experience.” view full review
Charming Lounge Access
“The all-day lounge access was perfect for relaxing, complete with cocktails and a cozy atmosphere that made unwinding utterly good.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Grosvenor Square,
London,
United Kingdom,
W1K 6JP,
Greater London
Map view
street view
Grosvenor Square,
London,
United Kingdom,
W1K 6JP,
Greater London
City landmarks
Garden
Buckingham Palace
1.8
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
2.4
km
Museum
The British Museum
2.1
km
Park
Hyde Park
1.6
km
Square
Trafalgar Square
2.1
km
Church
Westminster Abbey
2.2
km
Marylebone Rd
Madame Tussauds London
1.3
km
Museum
Victoria and Albert Museum
2.3
km
Elizabeth Tower - Houses of Parliament
Big Ben
2.2
km
Museum
National Gallery
2.0
km
Museum
Science Museum
2.3
km
Oxford Street
Oxford Street
1.3
km
Great Central House
Marylebone
890 m
Square
Piccadilly Circus
1.4
km
Public Building
Houses of Parliament
2.3
km
Opera House
Covent Garden
2.1
km
Museum
Apsley House
1.4
km
87-135 Brompton Rd
Harrods
2.1
km
Clive Steps
Churchill War Rooms
2.4
km
Museum
Natural History Museum
2.5
km
Palace
St James's Park
1.9
km
Art object
Sherlock Holmes Museum
2.9
km
Museum
Royal Academy of Arts
960 m
Park Lane
Marble Arch
1.0
km
1 Apsley Way Piccadilly
Wellington Arch
1.6
km
London W1
Regent Street
1.2
km
Nearby
Gallery
Wallace Collection
580 m
400 Oxford St
Selfridges London
280 m
Restaurants
Gordon Ramsay Bar & Grill
50 m
10 - 13 Grosvenor Square London Marriott Hotel Grosvenor Square
Lucky Cat by Gordon Ramsay
80 m
10 Grosvenor Square
The Barley Mow Mayfair
90 m
82 Duke Street Mayfair
The Colony Grill Room
170 m
8 Balderton Street The Beaumont
Deliciously Ella
140 m
18 Weighhouse Street Mayfair
Bosini's Restaurant
150 m
19-20 Weighthouse Street
Comptoir Cafe & Wine
160 m
21-22 Weighhouse Street
The Mayfair Chippy
290 m
14 North Audley Street Mayfair
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
friendly staff
great location
outdated facilities
small rooms
6.6/10
Nice
Rooms
6.7
Location
8.2
Service
7.2
Dining
5.5
Guest reviews
6.6/10
based on 6 reviews
4/5
based on 2029 reviews
7.8
7.8/10 based on 449 reviews
#350 of 1,196 hotels in London based on Tripadvisor
Jason
United States,
February
2024
8.4/10
My stay at the hotel was a mix of highs and lows. The rooms were spacious, spotless, and convenient for shopping, but they felt a bit cramped compared to the advertised images. The service from the staff was top-notch, incredibly friendly, and accommodating, although there were some pricey extras like a black cab to Gatwick. The location couldn't have been better, right in the heart of the shopping district and close to key attractions. The dining experience was a bit of a rollercoaster, with delicious food but an expensive option when booking with the room. The overall value for money was a bit questionable for me.
Rooms
8.0
The rooms were spotless, clean, and very spacious, but felt a bit cramped compared to the advertised images.
Service
9.0
The staff were all very nice and provided excellent service throughout my stay.
Location
10.0
The hotel's location is perfect, being close to all key shopping streets and attractions like Oxford Street and Selfridges.
Dining
7.0
The dining experience was good overall, with well-cooked dishes and great flavors, but it was a bit overpriced when bundled with the room.
Facilities
8.0
The hotel offers a range of convenient facilities such as room service, car hire, and laundry services.
Victor
United Kingdom,
January
2024
6.8/10
I found the location excellent, being close to Oxford Street and not far from Hyde Park, but the rooms were not so great in reality. They looked much better in pictures, but for a long stay of one month, it was quite difficult to agree with the stark, trendy design without a carpet.
Rooms
6.0
The rooms are immaculate but quite stark with bare flooring.
Service
7.0
The staff were very friendly and willing to assist, but the service at the restaurants could have been smoother.
Location
9.0
The location is excellent, close to Oxford Street and a stone's throw from Hyde Park.
Dining
5.0
The dining options were a bit disappointing, especially considering it wasn't included in the rate.
Facilities
7.0
The facilities were decent but could have been more comprehensive for the price paid.
Thomas
United States,
January
2024
5.4/10
My stay at the hotel was a mix of positives and negatives. Despite a great location providing easy access to shopping and restaurants, the rooms were misnomer minuscule with uncomfortable beds and thin walls. The service, excluding Sophia, was excellent, and I appreciated the staff's helpfulness and welcoming nature. Dining was lackluster with long waits, and the facilities were outdated and not up to par with the booking pictures.
Rooms
5.0
The rooms felt like a cheap 3-star hotel with uncomfortable beds and paper-thin walls. They were not clean and outdated compared to the online images.
Service
8.0
The service, aside from Sophia, was excellent with welcoming and considerate staff members. They looked after my luggage and were helpful throughout my stay.
Location
7.0
The location was convenient for shopping and quiet stays, providing easy access to various attractions. However, I found myself on a wild goose chase due to directions to a nearby venue.
Dining
5.0
The dining experience was mediocre, with long waits for basic items like tea and overdone bacon. The spread was disappointing compared to other hotels in the area.
Facilities
5.0
The facilities were outdated and not well-maintained, and the carpets were in poor condition.
friendly staff
outdated facilities
Rosemary
United Kingdom,
January
2024
5.8/10
My stay at the hotel had its highs and lows. The room, though very spacious, had a small bathroom with limited ventilation and lacked some usual amenities like cotton wool. On the upside, it was located above a function room where loud music could be heard until the early hours. The service was excellent and friendly, with very helpful staff and some nice touches like chocolates or jelly bellies. However, there were some instances where the service lacked friendliness. The location was convenient for exploring the city, being a short walk to shopping and Tube stops, but needing some upgrades. The dining experience was a huge disappointment for a 5-star hotel, with a cold breakfast buffet at 10.00 am. Despite some drawbacks, the facilities were adequate, making for a decent stay.
Rooms
7.0
The room was a great size and very spacious, but the small bathroom with limited ventilation and missing amenities like cotton wool was a downside. Music from the function room could be heard until the early hours.
Service
6.0
The service was a mix; while some staff were very friendly and helpful, there were instances where the friendliness was not consistent. The chocolates or jelly bellies were a nice touch.
Location
6.0
The location was convenient for exploring the city, with nearby shopping and Tube stops, but some upgrades are needed for a better experience.
Dining
5.0
The dining experience was a huge letdown for a 5-star hotel, with a cold breakfast buffet at 10.00 am. It fell short compared to even cheaper hotel options.
Facilities
The facilities were adequate during my stay, meeting basic needs but not exceeding expectations.
Gillian
United Kingdom,
November
2023
6.8/10
The hotel's location is central and perfect for exploring Mayfair, with clean and tidy rooms offering a view of the park. The service was friendly but lacked follow-through on requests. The dining experience provided a good spread of options, although overpriced. Overall, the hotel's value for money is reasonable considering the location.
Rooms
7.0
The rooms, though small, were clean and tidy with a view of the park.
Service
6.0
The staff were pleasant but lacked professionalism and follow-through on requests.
Location
8.0
The hotel's central location in Mayfair is perfect for exploring the area.
Dining
6.0
The dining options were overpriced, but there was a good spread available.
Facilities
7.0
The hotel offers standard facilities.
Great location
Overpriced dining
Daniel
United States,
June
2023
7.4/10
I had a pleasant stay at the hotel. The rooms were impeccable and spacious, equipped with all the luxuries of a 5-star hotel. However, the room was only made up after 4:00 PM until I addressed the issue. The service was a mixed bag with excellent assistance from arrival to departure, but there were some hiccups like not providing a breakfast menu. The location was convenient for shopping and sightseeing, though the rooms and toilet were a bit outdated. The dining experience was hit and miss, with good food at The Maze but some shortcomings in presentation and service. Overall, a comfortable stay with room for improvement in certain aspects.
Rooms
8.0
The rooms were nice and spacious, fitting all the luxuries one would expect in a 5-star hotel.
Service
7.0
The service was great overall, with helpful staff from arrival to departure. However, there were some minor issues like the lack of a breakfast menu.
Location
9.0
The location was ideal for activities around the center of London and within easy reach of key attractions.
Dining
6.0
The dining experience had its highs and lows, with nice food options at The Maze but some disappointing aspects like the presentation and location of the restaurant.
Facilities
7.0
The facilities provided were sufficient for a comfortable stay. However, minor improvements could enhance the overall experience.
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